Heather Robertson
Heather is an HR leader with more than 15 years’ experience helping organisations grow, adapt, and navigate significant change.
Her career has included working with fast-growing businesses managing the complexity of scale, and with large global organisations delivering major transformation. Most recently, Heather served as HR Director at a global agency, leading its people function through a substantial period of change.
Throughout her career, she has worked closely with founders, leadership teams, and managers to build the people infrastructure, talent practices, and organisational capability that help businesses grow sustainably. Her experience spans people strategy, organisational design, performance and development, talent and hiring, complex employee relations, restructuring, and senior leadership support.
Heather’s approach is clear, commercially grounded, and tailored to the organisation they’re for. She believes good people practice should make a business stronger and easier to run, not add layers of process for their own sake.
She also brings a practical understanding of AI and automation. Used thoughtfully, these tools can remove repetitive work, improve consistency, and create more time for the conversations and decisions that require human judgement. The focus is always on what will genuinely help the organisation, rather than adopting technology simply because it is available.
Founded to give growing organisations access to senior HR expertise that makes a real difference - without the cost of a full-time hire or unnecessary complexity, Fuelling Talent brings Heather’s combination of senior HR judgement, commercial awareness, and practical innovation to every engagement
WHAT WE COVER
Four areas, one joined up approach
Click any area to find out more
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As a senior thought partner, we work with leadership teams to shape and execute people strategies that directly support business growth and transformation.
This includes organisational design, workforce planning, succession planning, and navigating the people dimensions of significant change events such as mergers, acquisitions, or large-scale restructures.
Our approach ensures that your people strategy is not just compliant, but a powerful enabler of your commercial objectives.
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We help you build a robust and efficient talent acquisition engine. This involves designing clear recruitment processes, crafting compelling candidate journeys, and implementing structured interview frameworks and assessments that provide genuine insight into cultural fit and capability.
We leverage practical AI and automation tools for tasks like CV screening, interview scheduling, and candidate communication, significantly reducing time-to-hire and administrative burden, allowing you to attract and secure the best talent more effectively.
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Creating environments where people perform, grow, and stay. We help organisations assess and understand their talent, build fair and motivating performance frameworks, meaningful development practices, and create the conditions that drive real engagement.
We also work with managers and leaders at every level, from first-time managers finding their feet to senior leaders navigating complexity. Our programmes help build the skills for having honest conversations, setting clear expectations, and leading with confidence - helping teams thrive and contribute to business success.
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We establish and optimise the foundational HR infrastructure - policies, processes, and systems - that ensure your business runs smoothly and compliantly as it scales. A key focus is identifying and implementing opportunities for AI and automation to streamline routine HR tasks. From automated onboarding workflows and employee lifecycle processes, to self-service policy guidance, we free up valuable HR and leadership time, allowing your team to focus on strategic initiatives and complex human interactions.
We also provide expert, commercially pragmatic support for complex employee relations matters, ensuring fair and legally sound resolutions.