Heather Robertson
Heather Robertson has spent over 15 years in HR leadership roles, from fast-growing businesses navigating the complexity of scale, to large global agencies managing significant change. Most recently, she served as HR Director at a global agency, leading the people function through a major period of transformation.
Throughout her career, Heather has worked closely with founders, leadership teams, and managers to build the people infrastructure, talent practices, and organisational capability that let businesses grow sustainably, from people strategy and performance frameworks to complex employee relations, restructures, and senior leadership support.
What runs through all of it is a belief that the best people practices are clear, commercially grounded, and built around the organisation they're for - including making smart use of AI and automation as a practical way to free up. time for the things that need a human touch.
Fuelling Talent was founded on that principle: to give growing organisations access to senior HR expertise that makes a real difference, without the overhead of a full-time hire or unnecessary complexity.
WHAT WE COVER
Four areas, one joined up approach
Click any area to find out more
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The essential infrastructure every growing organisation needs, and the support to apply it when things get complicated.
From employment contracts and core policies to the day-to-day processes and workflows that keep people practices running smoothly as the business scales, this is the foundation everything else sits on. Getting it right early makes everything that follows easier.
It also covers the moments that matter most: grievances, disciplinaries, performance issues, and dismissals, handled with care, experience, and commercial pragmatism.
We look at where AI and automation can help, auditing current processes, identifying where smart tools can reduce admin and improve consistency, and building practical, low-cost solutions that fit how your organisation works. From self-service policy guidance to automated onboarding journeys, this is about freeing up time for the things that need a human touch.
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Helping organisations attract, assess, and bring in the right people, and take the friction out of doing it.
We design recruitment processes, clear candidate journeys, structured interview frameworks, and assessments that give real insight into whether someone's the right fit.
For organisations that don't need (or want) a costly applicant tracking system, we also build practical recruitment automation - AI-assisted CV screening, interview scheduling, candidate communications, and offer generation - so hiring feels organised and professional without the overhead.
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Creating environments where people perform, grow, and stay. We help organisations assess and understand their talent, build fair and motivating performance frameworks, meaningful development practices, and create the conditions that drive real engagement.
We work with managers and leaders at every level, from first-time managers finding their feet to senior leaders navigating complexity, to build the skills for honest conversations, clear expectations, and confident leadership.
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A senior thought partner for organisations navigating growth, change, and transformation.
Organisational design, workforce planning, restructuring, and the people dimensions of the decisions that shape where the business is going, including the people side of mergers, acquisitions, and major change programmes.