Privacy Policy – Fuelling Talent

Last updated: July 2026

1. Who we are

Fuelling Talent is an HR consultancy operated by Heather Robertson as a sole trader, based in the United Kingdom.

If you have any questions about this policy or how we handle your personal data, you can contact us at:

Email: heather@fuellingtalent.com
Website: fuellingtalent.com

2. What this policy covers

This policy explains what personal data we collect when you visit fuellingtalent.com, how we use it, how long we keep it, and what your rights are in relation to it.

We are committed to handling your personal data responsibly and in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

3. What personal data we collect and why

We collect personal data in the following ways:

Contact form
When you submit an enquiry via our contact form, we collect your name, email address, company name, and the information you provide in your message. We use this to respond to your enquiry. The legal basis for processing this data is legitimate interests - specifically, responding to requests for information about our services.

Newsletter sign-up
When you subscribe to our newsletter, we collect your name and email address. We use this to send you updates, insights, and information about Fuelling Talent's products and services. The legal basis for processing this data is consent - you can withdraw your consent and unsubscribe at any time by clicking the unsubscribe link in any email we send, or by contacting us directly.

Product purchases
When you purchase a product through our store, we collect your name, email address, and payment information. Payment information is processed securely by Squarespace and Stripe - we do not store your payment card details. We use your order information to fulfil your purchase and provide customer support. The legal basis for processing this data is contractual necessity.

Website analytics
Our website uses cookies and analytics tools (provided by Squarespace) to collect anonymised data about how visitors use the site - pages visited, time spent, and general location. This helps us understand how the site is performing and improve it over time. The legal basis for this processing is legitimate interests.

4. How we share your data

We do not sell your personal data to third parties.

We use the following third-party services which may process your data on our behalf:

  • Squarespace - website hosting, store, and form submissions

  • Stripe - payment processing

  • Kit (formerly ConvertKit) - email marketing

  • Calendly - appointment scheduling

  • Google - analytics

Each of these providers operates under their own privacy policy and appropriate data processing agreements. All are based in or transfer data to countries with adequate data protection standards.

5. How long we keep your data

We retain personal data only for as long as necessary:

  • Enquiry and contact form data - up to 2 years from the date of last contact

  • Newsletter subscriber data - until you unsubscribe

  • Purchase and order data -  up to 7 years in line with HMRC record-keeping requirements

6. Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Correct any inaccurate or incomplete data

  • Request deletion of your data (in certain circumstances)

  • Object to or restrict how we process your data

  • Withdraw consent at any time where consent is the legal basis for processing

  • Lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been handled unlawfully

To exercise any of these rights, please contact us at heather@fuellingtalent.com. We will respond within one calendar month.

7. Cookies

Our website uses cookies - small text files stored on your device - to make the site work and to help us understand how it's being used. You can control cookie settings through your browser, though disabling certain cookies may affect how the site functions.

A full cookie notice is displayed when you first visit the site.

8. Links to other websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies separately.

9. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date at the top. We encourage you to check back periodically.

10. Contact us

If you have any questions about this policy or how we handle your data, please get in touch:

Email: heather@fuellingtalent.com
Website: fuellingtalent.com

You also have the right to make a complaint to the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.